1. About These Terms
WANI Meridian Pty Ltd (ABN 97 701 307 020) is a diversified professional services company based in Perth, Western Australia. References in these terms to "we", "us" and "our" mean WANI Meridian Pty Ltd. References to "you" and "your" mean the client or website user.
These terms apply together with any written engagement letter, proposal, or quote we issue to you. Where an engagement document conflicts with these terms, the engagement document will prevail to the extent of the inconsistency.
2. Engaging Our Services
A request for a quote or proposal does not, by itself, create a binding engagement. An engagement begins only when you accept our written quote or proposal, or when we confirm in writing that we will provide services to you.
We will perform our services with reasonable care, skill and diligence, and in accordance with the scope described in the applicable engagement document. Any work outside that scope will be the subject of a separate agreement or written variation.
3. Quotes, Fees and Payment
All quotes issued by us are valid for 30 days from the date of issue unless otherwise stated in writing. Quotes are inclusive of Australian GST where applicable.
Payment terms will be set out in the relevant quote, proposal or invoice. Invoices are payable in Australian dollars by the due date stated. If you dispute an invoice, you must notify us in writing within 14 days of the invoice date, setting out the grounds of the dispute. We will work with you in good faith to resolve any genuine billing dispute promptly.
Overdue amounts may, to the extent permitted by law, accrue interest at a reasonable rate, and we may suspend further services until outstanding amounts are paid.
4. Client Responsibilities
To enable us to provide our services effectively, you agree to:
- provide accurate, complete and timely information and documentation reasonably required by us;
- respond to our requests within reasonable timeframes;
- ensure that any information you provide does not infringe the rights of any third party; and
- comply with all laws applicable to your use of our services.
Delays caused by a failure to meet these responsibilities may affect timelines, and we are not liable for loss arising from inaccurate or incomplete information supplied by you.
5. Deliverables and Intellectual Property
Unless otherwise agreed in writing, ownership of final deliverables passes to you upon full payment of the relevant fees. We retain ownership of our pre-existing methodologies, tools, templates and know-how, and you receive a non-exclusive licence to use deliverables for their intended purpose.
You must not reproduce, distribute or resell our deliverables to third parties without our prior written consent.
6. Confidentiality
Each party agrees to keep confidential all non-public information received from the other party in connection with an engagement, and to use such information only for the purpose of providing or receiving the services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
7. Liability
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any engagement is limited to the fees paid by you for the specific services giving rise to the claim.
We are not liable for indirect, incidental, special or consequential loss, including loss of profit, revenue, data or business opportunity, however caused.
Nothing in these terms excludes, restricts or modifies any rights you may have under Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) or any equivalent state or territory legislation.
8. Australian Consumer Law Guarantees
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied or supplied again if the services fail to be of acceptable quality and the failure does not amount to a major failure.
If you believe our services have not met the guarantees under the Australian Consumer Law, please contact us at ceo@wanimeridian.site so we can work towards a fair resolution.
9. Privacy
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By engaging our services, you consent to the collection, use and disclosure of personal information as described in that policy.
10. Website Content
Content on this website is provided for general information purposes only. It does not constitute professional, financial, legal or tax advice, and should not be relied upon as a substitute for tailored advice relating to your specific circumstances. We do not warrant that the website will be uninterrupted, error-free or free of harmful code.
11. Suspension and Termination
Either party may terminate an engagement by providing written notice in accordance with the applicable engagement document. Upon termination, you remain liable for fees for services performed up to the date of termination, and we will deliver any completed work product to you where fees have been paid.
We may suspend or terminate services immediately if you breach these terms, fail to pay invoices when due, or if continuing the engagement would place us in breach of any law or professional obligation.
12. Force Majeure
We are not liable for delay or failure to perform our obligations where that delay or failure is caused by circumstances beyond our reasonable control, including natural disasters, industrial action, government restrictions, or failures of third-party utilities or service providers.
13. Dispute Resolution
If a dispute arises out of these terms or an engagement, the parties agree to first attempt to resolve the matter in good faith through direct negotiation. If the matter is not resolved within 30 days, either party may refer the dispute to mediation in Perth, Western Australia, before commencing court proceedings, except where urgent injunctive relief is required.
14. Governing Law
These terms are governed by the laws of Western Australia and the Commonwealth of Australia. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia.
15. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be published on this page with the date of last revision. Continued use of our website or engagement of our services after an update constitutes acceptance of the revised terms.
Last updated: 1 June 2025
16. Contact Us
If you have any questions about these Terms of Service, please contact:
WANI Meridian Pty Ltd
ABN 97 701 307 020
Perth, Western Australia
Email: ceo@wanimeridian.site
Website: https://wanimeridian.site